Main Contact Info

Office Address

1632 West 6th Avenue

Office Phone & Toll Free

604-731-8204 or 1-800-663-6693

Email Us

Monitoring, Fax & Hours

Monitoring Station




Office Hours

8:30 - 4:30 Monday to Friday

After Hours Emergency

Emergency Service

604-731-8204 ext "1"

Monitoring Station


Monitoring Station Fax


send us a message

  • For any updates for our operators in the Central Monitoring Station , including emergency call list changes and vacation notifications, please select Monitoring Station.
  • For Sales enquiries, Quotes, Moves, and Cancellations, please select Customer Care.
  • For any technical questions and all service requests, please select Service Department.
  • For any and all billing related issues, please select Accounting.
  • If you are not sure, feel free to select Inquiries and we will forward it to the relevant department for follow up.